Last Updated: September 21, 2026
At B Unique Blades, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to return it under the terms of this Returns & Refund Policy.
1. 15-Day Return Policy
You have 15 calendar days from the date your order is delivered to request a return.
To be eligible for a return, the product must:
- Be unused and in its original condition
- Be returned with all original packaging and accessories
- Not show signs of damage, modification, or misuse
- Include the original order information or order number
Return requests submitted after the 15-day period may not be accepted.
2. How to Request a Return
Before sending any product back, please contact B Unique Blades to request return authorization.
Please provide:
- Your order number
- The name of the product
- The reason for the return
- Photos of the product, if requested
Please do not send a return package before receiving return instructions from us.
Unauthorized returns may be delayed or may not be accepted.
3. Return Shipping Costs
For returns due to a change of mind, incorrect selection, or other reasons not caused by B Unique Blades, the customer is responsible for the return shipping cost.
If the product was received damaged, defective, or materially different from what was ordered, please contact us before returning it. We will review the issue and determine the appropriate resolution.
4. Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.
Please provide:
- Your order number
- Clear photographs of the product
- Clear photographs of the packaging
- A description of the problem
Please keep the original packaging until the issue has been reviewed.
Depending on the circumstances, we may offer a replacement, repair, refund, or another appropriate resolution.
5. Personalized & Customized Products
Because personalized, engraved, customized, or made-to-order products are prepared specifically for the customer, these products may not be eligible for return or refund due to a change of mind or incorrect personalization details provided by the customer.
If a personalized or customized product arrives damaged, defective, or contains an error caused by B Unique Blades, please contact us so that we can review the issue and determine an appropriate resolution.
6. Products That Cannot Be Returned
A return may be refused if the product:
- Has been used, sharpened, modified, altered, or damaged after delivery
- Is returned without its original packaging or included accessories
- Shows signs of misuse or abnormal wear
- Has been personalized or customized, except where the product is defective or incorrectly made by B Unique Blades
- Is returned after the 15-day return period
- Cannot be resold because of its condition
7. Refunds
Once we receive and inspect the returned product, we will determine whether it qualifies for a refund.
If approved, the refund will be issued to the original payment method, where possible.
The time required for the refund to appear in your account may depend on your payment provider or financial institution.
8. Partial Refunds
In certain circumstances, only a partial refund may be available if a returned product has diminished in value because of handling beyond what is reasonably necessary to inspect the product.
Any deduction will be assessed based on the condition of the returned product and applicable law.
9. Exchanges
If you would like to exchange an item, please contact us before returning it.
Exchange availability depends on product availability and the condition of the returned item.
For customized or personalized products, exchanges may not be available unless the product is defective or was incorrectly produced by B Unique Blades.
10. Sale & Promotional Items
Products purchased during a sale or promotional period remain subject to this Returns & Refund Policy unless different return terms were clearly stated at the time of purchase.
11. Non-Delivery, Refused & Returned Packages
If an order is returned to B Unique Blades because of an incorrect address, refusal of delivery, failure to collect the package, or another issue caused by the customer, additional shipping costs may apply if the customer requests reshipment.
Any refund will be considered after the returned package has been received and inspected.
12. International Returns
International customers are responsible for complying with applicable shipping, customs, and import requirements when returning a product.
Any customs duties, taxes, or other charges associated with an international return may be the customer’s responsibility unless otherwise required by applicable law.
13. Knife & Product Safety
B Unique Blades sells collectible knives, kitchen knives, and other bladed products.
Customers are responsible for complying with all applicable laws and regulations concerning the purchase, importation, possession, transportation, and use of these products in their location.
A return or refund does not remove the customer’s responsibility to comply with applicable laws.
14. Contact Us
If you have questions about a return or refund, please con